Cape Cod Heat Pump Reviews
Our Google Reviews
At Cape, customer satisfaction is our top priority. We take pride in delivering high-quality installations, expert service, and reliable solutions tailored to your home’s needs. But don’t just take our word for it—see what your neighbors have to say about their experience with our team!
Whether it’s installing energy-efficient mini-split systems, upgrading your home’s heating and cooling, or providing top-notch customer care, we’re committed to exceeding expectations. Read our reviews and discover why homeowners across Cape Cod trust us for their comfort needs!
If we have recently serviced your home, our team would appreciate a few words from you, too.
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I recently had a massive system failure where multiple dampers and the zone board weren't working, causing the heating and cooling to completely shut down. They handled it flawlessly and were incredibly professional, polite, and honest throughout the process. They didn't try to upsell me, taking a step-by-step approach to save me money, and even fixed up some wiring and labeled it better. Plus, they replaced the filter, taking care of all the little details.
I only wish I had known about them two or three years ago, as I'm sure the system installation would have been significantly cheaper, and I doubt I would have had any repairs done in the first place.
Their communication was bar none—they were always responsive, even when I was busy with work. I trust them completely and will definitely use them for any future projects. Highly recommend!
I only wish I had known about them two or three years ago, as I'm sure the system installation would have been significantly cheaper, and I doubt I would have had any repairs done in the first place.
Their communication was bar none—they were always responsive, even when I was busy with work. I trust them completely and will definitely use them for any future projects. Highly recommend!
Always a pleasure dealing with Cape Cod Heat Pump's. They did a deep cleaning of my HVAC units..the Technician Brett was wonderfully helpful
How do you thank a company that rescues you from a very bad experience with another firm?
The firm that our general contractor chose to install our heat pump system was not knowledgeable on the system they installed. After many service calls with no results, we decided to bite the bullet and hire a new firm to inspect the system and give us options to correct.
The crew at Cape Cod Heat Pumps responded immediately. They came out inspected the system and provided a written report as to our options. We scheduled the job. The arrived on time. The crew was fantastic they took the time to answer all our questions. They were with us for 3 days and the impact of the repairs did not disrupt our daily lives.
Our dogs Moxie and Gordy fell in love with the crew.
When they finished the project they walked us through how the system would now work.
It has been a few weeks and the system is performing beautifully. CCHP is now our go to Heroes.❤️
The firm that our general contractor chose to install our heat pump system was not knowledgeable on the system they installed. After many service calls with no results, we decided to bite the bullet and hire a new firm to inspect the system and give us options to correct.
The crew at Cape Cod Heat Pumps responded immediately. They came out inspected the system and provided a written report as to our options. We scheduled the job. The arrived on time. The crew was fantastic they took the time to answer all our questions. They were with us for 3 days and the impact of the repairs did not disrupt our daily lives.
Our dogs Moxie and Gordy fell in love with the crew.
When they finished the project they walked us through how the system would now work.
It has been a few weeks and the system is performing beautifully. CCHP is now our go to Heroes.❤️
Blake, the service technician, was courteous, friendly and professional. Fixed problem and explained service maintenance plan option.
Had an issue with our HVAC system in a recently purchased home and Blake Dean was our technician. He was fantastic- clearly explained the problems and was helpful in educating me on the entire system. Not cheap but highly recommend these folks!
Brett was great- very knowledgeable, supportive, and responsive! Regular maintensnce for heatpumps is helpful. We are not happy that we were told the new system could heat to zero and the cost of heating would go up by 25%. It does not heat well below freezing. The cost for heating has doubled and we have to use gas heat when it gets below 32. We already had heatpumps that heated above 32 so spending tens of thousands was not worth it.
Customer service was professional and helpful. Blake was extremely responsive on all my questions and helpful me understand many things.
Cape Cod Heat Pumps offers outstanding service. I just started using them for electrical work . An electrician came out in 1 day, then did the installation the next day, Amazing responsiveness and excellent work!
When the Cape Cod Heat Pump crew came to so the annual maintenance on our mini ductless system, they suggested that we add extra protection for our system, and us, by adding a Rectorseal Surge Protector. After a few telephone conversations with Shannon who was able to get answers to all my questions, I decided to have the surgery protector installed.
Brian arrived promptly and after introducing himself and explaining what the job would entail, he got to work. Once the job was completed, Brian helped me do a system check to make sure everything was running perfectly. He then offered to show me the surge protector and explained all the electronics and how it works!
I always know I am in good hands whenever any of the Cape Heat Pump crew arrives.
Brian arrived promptly and after introducing himself and explaining what the job would entail, he got to work. Once the job was completed, Brian helped me do a system check to make sure everything was running perfectly. He then offered to show me the surge protector and explained all the electronics and how it works!
I always know I am in good hands whenever any of the Cape Heat Pump crew arrives.
This is my third year having the yearly service maintenance plan. I like paying something each month and not have a huge bill at the end, and knowing I have someone I can call in a heating or cooling emergency. The service tech,Bret, was great. He was knowledgeable, professional, and proficient. Thank you.
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