20 Questions to Ask Your Cape Cod Furnace Professional

Are you calling a Cape Cod furnace professional? Here are 20 questions to ask and why, plus how you can get reliable heating service for your home or business.

1. How do I know if I need a new furnace?

If you’re wondering whether you need a new furnace, our team can help you decide. We’ll complete a thorough assessment of your existing equipment to determine if there are any problems that need to be fixed, plus look for opportunities to improve your energy efficiency and comfort. If the best way to achieve this is with a new furnace, we’ll walk you through the selection process and help you choose the best option for your setup.

2. Should I repair or replace my existing furnace?

When your furnace isn’t working properly, it can be hard to know whether repair or replacement is the best option. Our team can discuss the pros and cons of each solution with you, so you can make an informed decision about the next step to take.

3. What types of furnaces can I choose from?

If you’re installing a new furnace, it’s important to know what models you can choose from and how they will work for your space. We factor in key points like your fuel availability, your budget, and how efficient you want your furnace to be, so we can make tailored recommendations.

4. What features should I look for when shopping for a new furnace?

When you’re looking for a new furnace, we’ll help you consider what features matter most for your specific situation. Whether it’s energy savings, minimal noise, independent temperature control, or something else, we’ll help make sure you end up with a furnace that matches your needs and performance expectations.

5. What factors are the most important when determining the size of a new furnace?

Properly sizing your system prevents cold spots, energy waste, short cycling, and premature wear and tear. We can calculate the exact number of BTUs you need based on the layout of your space, how the area is used, and if there are any drafts coming from windows or doors.

6. How do I know if my ductwork will support a new furnace?

Before replacing your furnace, you’ll need to know if your existing ductwork is in good condition and whether it can support the addition of the new system. Older ducts may need to be repaired, resized, or sealed to prevent drafts and heating waste. While ductwork repairs can be done after your furnace is put in, it’s often best to do them at the same time as the installation.

7. How much will a new furnace cost?

When you ask about costs, we provide a full breakdown of your expenses, including equipment, labor, and other included charges. If you let us know about your budget in advance, we can customize furnace recommendations to you and even help you with financing. This transparency in pricing helps you choose a furnace that not only fits your space, but also fits your finances.

8. Are there rebates or tax credits available for my installation?

At Cape Cod Heat Pumps, we can help connect you with rebates and tax credits for high-efficiency furnace installations through Mass Save. This program can help you save thousands of dollars on your new equipment, so you can stay comfortable for less. Just our customers alone have been awarded $1M — and counting!

9. How do you determine where to put a furnace in my space?

The location of your furnace plays a significant role in its efficiency and ability to heat your space evenly. Our team takes into consideration factors that affect furnace placement, like the amount of available square footage, the configuration of the space, and potential sources of ventilation. Then, we choose a location that offers the best balance of convenience and performance.

10. Where will my thermostat go?

A properly located thermostat prevents you from getting false readings that change the way your furnace runs and heats your space. Before deciding where to put your thermostat, we take into account your floor plan, the location of windows and doors, and sunlight exposure. This allows us to choose a balanced spot with minimal temperature fluctuations.

11. How do I get my space ready for the installation?

Knowing how to prep your space before installation day is a key component of making sure everything goes smoothly. Before your scheduled service, make a point to ask if there’s anything you can do ahead of time, like moving furniture or arranging child and pet care outside the home for the day.

12. What should I expect during my installation?

Asking for a step-by-step overview of the installation process can help you know what to expect on the day of. This gives you an idea of important details like how long your service will take and how you should plan your day around it to minimize potential disruption. Our goal is to leave you with reliable heating and zero surprises.

13. How do I operate my new system?

After your furnace installation, we want you to be completely comfortable making adjustments to your thermostat and using the different features on your new equipment. Before we leave, Cape Cod Heat Pumps’ owner Jared Grier will review the installation and answer any questions you have about operating your system.

14. How long is my furnace expected to last?

If you want to know the estimated lifespan of your new system, we can give you a timeline based on the model of your furnace, how you use the system, and how often you have it maintained. This insight can help you compare warranties, anticipate repairs, and make sure you’re never caught off-guard by an unexpected heating failure.

15. What do I need to do to take care of my system?

Another thing that’s important for you to know after your installation is how to take care of your new furnace. We can answer questions about cleaning, upkeep, and DIY maintenance tasks that you can do on your own outside of professional service to make sure your furnace stays in good working order.

16. What does professional furnace maintenance include?

Even if you do some furnace maintenance yourself, professional upkeep is still key to prolonging your system’s performance and efficiency. We’ll give you a detailed overview of what our annual maintenance appointments include and how we take care of your furnace to prolong its lifespan, so you can have peace of mind that your furnace will meet your heating needs all winter.

17. How can I keep my energy bills low when running my furnace?

We love to share tips on controlling energy expenses. Tell us how you use your system, what your heating preferences are, and if you’ve noticed anything unusual lately along with a hike in your power bills. We’ll investigate the situation and recommend solutions like sealing leaky ducts, weatherizing your space, or investing in a programmable thermostat.

18. What is the best way to weatherize my space?

Speaking of weatherizing, we can also give you helpful tips on how to reduce drafts and keep warm air inside your home or business. Just let us know where chilly drafts are sneaking in and if there are any issues with your insulation, windows, doors, or building foundation. Then, we’ll give you specific instructions on what to do next.

19. What potential issues should I look for with my new heating system?

Knowing what problems to look for when you get a new furnace can help you notice them earlier and schedule repairs sooner. This prevents small issues from escalating and allows us to intervene quickly when there’s trouble.

20. Who can I call if there’s a problem?

Be sure to ask your furnace professional how to contact them directly if you have any questions in the days or weeks after your installation. We’ll go over how to report issues, call for repairs, or get troubleshooting help, so you don’t have to scramble in the middle of winter if there’s ever an issue.

Are you considering upgrading to a new furnace? Contact Cape Cod Heat Pumps today for more information or to set up service by calling 508-833-4822.