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Recent Reviews

Cape Cod Heat Pumps
5.0
Based on 154 reviews
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Maxi Mum
Maxi Mum
20:21 29 Aug 22
Cape Cod Heat Pumps installed a new multi-zone heat pump system at our house this summer. From the planning stage to... finalizing the installation, and help with paperwork, Cape Cod Heat Pumps was hands down one of the most professional, courteous, and communicative, companies I have had the pleasure to work with. The pricing was competitive, too, and they were the only HVAC company (out of five quotes we got) with a 2 years warranty on workmanship (in addition to 12 years of warranty on parts), everyone else only offered 1 year. Highly recommended!read more
James Kuo
James Kuo
21:28 17 Aug 22
I am very happy with the ducted heat pump system installed by Cape Cod Heat Pumps. The system they installed works... great and is super quiet. I wanted a central air system in my house, but I was worry about losing the headroom in my basement from the ductwork. Mike who came out for the estimate understood and noted my concern. He came up with a system that required the least amount of headroom in the basement. Few days before the installation, Jared stopped by and walked through the ductwork and the vents layout with me, as well as answering all the questions that I had. During the installation, Jared and his crew were very thoughtful about the placement of ducts, returns, and vents. They would made sure that I was happy with everything throughout every step of the installation. The crew were very professional and would clean and vacuum the house before they leave. Everyone from CCHP is knowledgeable, professional and friendly. More importantly, they listen and try to come up with solutions that meet their customer’s needs. I highly recommend Cape Cod Heat Pumps to anyone!read more
Nathan Collins
Nathan Collins
19:23 17 Aug 22
We recently installed a new mini-split system in our house that was a combination of ductless on the lower level and... ducted in the upper level. The crews were friendly, clean and very communicative and were in and out in a timely manner. I would definitely recommend them to anyone!read more
Kendra Rosman
Kendra Rosman
12:29 26 Jul 22
Since the moment we called them three summers ago in a very hot and sticky emergency, Jared and his team have exceeded... ALL expectations! Their customer service is hands down the best we’ve ever experienced. Even now three years later they continue to deliver. We emailed them last night when we noticed an issue with the unit in the attic - not even 12 hours later two very nice and knowledgeable guys were here fixing it and it’s back to 100%. We couldn’t be more thrilled with choosing them - this team is the BEST! Thank you!!!read more
Hugo Brown
Hugo Brown
11:15 13 Jul 22
The crew at Cape Cod Heat Pumps did an excellent job with the installation of our new AC/heat pump system. They were... prompt, courteous, made sure to clean the house after each day of install, and completed the work on time. The new system is fantastic and has made a huge difference in our home. We could not be anymore pleased with the way the project turned out and we highly recommend their professional services.read more
Fake Cake
Fake Cake
21:34 07 Jul 22
I recommend cape cod heat pump to anyone looking for any heat pump mini split and all services they offer. I deal with... many companies personally we’re I am self employed and strive to offer the kind of friendly on time and extremely professional services they offer.read more
Bonnie Passamonte
Bonnie Passamonte
10:58 15 Jun 22
Everyone was very helpful. They knew their product and were able to answer any questions I had without out hesitation.... They were great to work with and I would highly recommend them.read more
Jeffrey Foster
Jeffrey Foster
10:32 31 May 22
Excellent company! Highly recommend! Crew showed up on time, informed us each day of what was scheduled to be done.... Job finished on time. Crew was extremely polite, worked very well together, left each day with everything cleaned up. Again, highly recommend!!!read more
Michael Wenzel
Michael Wenzel
20:04 26 Apr 22
Work was performed very professionally and quickly. Crew was extremely knowledgeable and made the installation a very... nice experience. I would highly recommend them for HVAC mini split installationsread more
Bradley Fay
Bradley Fay
12:44 18 Mar 22
We just used them to install a mini-split in our cottage. When we first called, it was a long lead time to get an... estimate, but totally worth the wait. Not only were they the most reasonable priced, but they moved incredibly quickly from estimate to installation while working with us through the process of getting support from the Mass Saves program.The quality of the installation is also top notch. The system is unobtrusive and highly effective. They were very communicative during the process. Sharing their expertise and recommendations and actually listening and responding to questions and concerns.Adding this system to our cottage in Orleans is easily the second best decision we've made since buying the cottage. The best was waiting to work with Cape Cod Heat Pumps to get it done.read more
Vanessa Dolle
Vanessa Dolle
02:47 30 Dec 21
We chose to go with Cape Cod Heat Pumps after we met with about 5 other people for cooling options. Jared was... knowledgeable, friendly, professional, had more than one option to present, and was more than happy to address all of our silly questions. Once we signed the proposal (which came back to us quickly) Chawnna helped us navigate the paperwork and the heat loan process and she was great to work with. When it came to install week we had a total of 4 guys in our home doing the work and they were all great! They kept the place clean (much appreciated since we have two littles running around and I would have assumed with all the new ducts there would be lots of dust) they were friendly, respectful, and seemed to care about what they were doing—they were very thoughtful about the placement of ducts, returns, and all visible equipment. We would absolutely use Cape Cod heat pumps again and recommend them to friends and family.read more
Terry Downey
Terry Downey
22:07 01 Dec 21
Great service, professional installers, stayed until the work was done and cleaned up nicely when finished. Estimate... was the total price, they also handled the process for rebate and financing which made it very easy.read more
Steve Bianco
Steve Bianco
01:00 23 Nov 21
Jared and his whole team did everything they said they were going to do. We are very pleased with what they have done.... We have recommended them and will keep recommending them. Thanks to the whole team. Great job. In addition they got us the great rebate they said we were going to get. We really appreciate that. Thanksread more
Don Corey
Don Corey
18:17 11 Oct 21
I would highly recommend Cape Cod Heat Pumps to anyone looking to convert to this energy efficient Heating and Cooling... system. The lead installer Chris explained everything in Real Time. Jared was very helpful in planning the layout. What impressed me the most is they cleaned up everyday of the install so no disruptions to me after they left.read more
herbert driscoll
herbert driscoll
20:02 20 Sep 21
These folks are great! On time, on budget, install crew were great (chris), office folks great! You won’t be... disappointed!!!read more
Keith Savin
Keith Savin
02:28 08 Sep 21
Outstanding easy to work with company with great pricing. The install crew was very knowledgeable and clean! The... office staff was great at keeping us up to date on the process and timeline. The system was installed exactly as planned and was completed ontime. When finished it worked exactly as is should. I have and would highly recommend CCHP. There wasn't one negative issue with the entire experience.read more
Valerie Ringer
Valerie Ringer
13:35 16 Jul 21
Very professional team of guys. Professional, respectful, thorough, prompt, hard working guys. Great price. I highly... recommend Cape Cod Heat Pumps!read more
Chris Bauer
Chris Bauer
16:55 30 Jun 21
We ended up with a well-designed air-conditioning system with three zones that suits us and the house perfectly. They... show up on time, keep their promises, and are genuinely pleasant to work with. We would use them again in a blinkread more
Jim Towey
Jim Towey
21:12 26 Jun 21
These guys are top notch! From quote to final system test, EVERYONE we dealt with was excellent.The entire install... crew was the most professional, honest, and respectful crew we have ever seen.These guys are the best.read more
Jeremy Chapin
Jeremy Chapin
23:57 06 May 21
Rain or shine, getting the job done! Beautiful installation on a rainy day, and not a speck of dust left behind. Love... the new system - powerful but quiet. Jared and his whole crew did a great job.read more
Mj Brenner
Mj Brenner
15:41 30 Jan 21
We are Very happy with the install of the heating/ac system. Cape cod heat pumps offered options other providers... didn’t -including ceiling vents which didn’t require units to be hung on the walls for many of the rooms. They were on time, and professional. They managed the mass save paperwork and walked us through the process. We got many quotes and found cape cod heat pumps very competitive. We highly recommend them.read more
Thomas Buckley
Thomas Buckley
21:59 18 Jan 21
Very professional and responsive, from the first call to the estimate and final work. Everyone was great. I'll... certainly be recommending them to others and wouldn't hesitate to call again in the future if I ever need too!read more
Jonathan Frank
Jonathan Frank
02:17 12 Nov 20
We had spoken to two other air conditioning contractors before contacting Cape Cod Heat Pumps about a mini-split air... conditioning system. The other contractors wanted to run the refrigerant lines directly through the outside walls and then run duct around the outside of the house. to connect to the outside condenser units. With 6 indoor units to be installed, we would have had ductwork running all over the outside of the house. This was not exactly what we envisioned for our two story Cape Cod home. Jared, the owner of Cape Cod Heat Pumps, had a reputation for creative solutions and he came through. He was able to run all but two lines through the basement, above the drop ceiling. Inside of the house, the wall and and floor units are beautiful, with no tubing showing anywhere. Outside, there are only two short pieces of duct, on only one side of the house, which can't be seen from the front. The crew also nicely hid the condensate drain hoses so that the were well below the shrub line, or directly feeding the rain gutters, so they were invisible. It was an excellent job that Chris and the crew finished in less than 3 days. I highly recommend Cape Cod Heat Pumps.read more
Charles MElroy Sr.
Charles MElroy Sr.
14:41 27 Aug 20
From introduction to completion, I couldn’t ask for a more professional job! Front office to the guys with the tools,... flawless install!read more
Lorraine Higgins
Lorraine Higgins
17:07 25 Aug 20
What a great team! They are totally professional, efficient. I was impressed by their work and how they treated... each other with respect. This team works well together to get the job done. I am very pleased with my install.read more
Maureen Kenyon
Maureen Kenyon
21:30 22 Aug 20
We had mini-splits installed and could not be happier! Jared, Tyler and Chris were great making the experience... perfect. We highly recommend them for price and service.read more
corey brown
corey brown
14:28 20 Aug 20
Fair price. Most professional follow-up after giving me a bid as well as during the install process. Not the least... expensive but then again, the least least expensive actually actually like the 'cheapest'. Well run company.read more
Gina Guidi
Gina Guidi
14:31 16 Aug 20
We used Cape Cod Heat Pumps to install 5 mini splits in our home. They did a great job and Ryle, the associate who... worked at the house all day made it very easy and comfortable to have workers in the house with a newborn baby during covid 19. We love our new AC, it runs great, and the experience was overall hassle free. We used a 5 year interest free loan provided by Mass Save after having Cape Light Compact out.read more
Gretchen Murphy
Gretchen Murphy
15:47 14 Aug 20
Jared and his team were terrific. Competitive quote, showed up on time, profession and respective of our home (wore... mask and booties!) and completed the install of the ductless AC units on schedule. Plus - they were able to run the drain lines through the interior of our home - not on the exterior of the home. Highly recommend a call to CC Heat Pumps!read more
eugene cronin
eugene cronin
16:12 11 Aug 20
DID a great job! very fair pricing. Start to finish on install was 3 days. Make sure you do the "energy audit" offered... on the Eversource website will help with the rebate.read more
Cassandra Romiza
Cassandra Romiza
10:18 06 Aug 20
I couldn’t be more pleased with all aspects of the services I received from Cape Cod Heat Pumps. I was given all... options and any questions I had were quickly answered. I have and will continue to highly recommend them everyoneI know.read more
Bob Knecht
Bob Knecht
16:17 02 Aug 20
Excellent installation workmanship -- superior to similar work we've had done elsewhere. Reasonable price. Safety... conscious, in this era of pandemic. Personable and responsive. And we have a good quiet system that is keeping the whole house cool during the heat wave.read more
Thayer Scott
Thayer Scott
16:53 23 Jul 20
Just had our second unit installed -love CCHP and the units! Plus we were still able to work while the unit was... installed.read more
Dori Bingham
Dori Bingham
20:16 10 Jul 20
We called Cape Cod Heat Pumps last winter to install a mini-split in our bedroom (we already had them in our two main... living areas). Jared came right out to review our current set up and recommended a solution that enabled us to save money by not needing to add a second condenser. We agreed with their proposal and the installation happened quickly and effortlessly. They were supposed to come back in mid-March to do preventive maintenance on the condenser and remaining older mini-split (which were installed by a contractor a few years ago). Of course, the pandemic hit and the maintenance had to be postponed. They came today and the technician was awesome--very professional, thorough and friendly. I heartily recommend Cape Cod Heat Pumps! Great local business!read more
Martina Lisťa
Martina Lisťa
13:40 29 Jun 20
We had wonderful experience with Cape Cod Heat Pumps! (May 2020) .... Jared, Ryle and all other workers and not to... forget Shawna in the office 👍They all are professional. Great communication! Very careful when working in your home - wearing personal protective equipment as well as protecting your floors and furniture. They are reliable and dependable. We would 100% recommend!!!!!read more
Vinnie Handrahan
Vinnie Handrahan
14:53 22 Jun 20
Quick and easy installation. Responsive owner and professional team. Already completed installation for someone that... we recommended CC Heat Pumpsread more
Jessica Elmore
Jessica Elmore
23:23 18 Jun 20
Jared and his guys were very helpful with the process. The work was completed efficiently and we’re extremely happy... with the results.read more
Jonathan DuBois
Jonathan DuBois
20:30 16 Jun 20
Cape Cod Heat did a very professional evaluation of the installation of Mini-Split at our home in Woods Hole. Jared... listened carefully to our requirement and recommended a system using a single compressor and explained very clearly why this would satisfy our needs and save equipment cost. It was by far the best evaluation of four competitive proposals we received. The installation was done on time, exactly as agreed, with very neat solutions to some tricky layout. The team cleaned up well on completion and left no visible damage inside or out. Bravo!read more
James Rodenhizer
James Rodenhizer
15:00 09 Jun 20
They were competitively priced, excellent in response and scheduling... did what they said they would do and all the... technicians were extremely knowledgeable and productive. CCHP has the latest in HVAC technology that saves energy costs too. They just know what their doing. A very welcome change to most service companies on the Cape.read more
tom luz
tom luz
15:27 15 Mar 20
Would recommend them to anyone who's looking for a mini split.Jared is the best and his crew were great.
Chris Atteberry
Chris Atteberry
15:33 03 Aug 17
Jared and his crew did a great job! They were on time every time, price was very competitive. I would use them again in... a heartbeat!read more
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